Case Study Gove rn me n t Development of an integrated automated system for certification of educators, ongoing continuing education and educator discipline process. CLIENT Department of Education CHALLENGE The department of education needed to modernize the management of educator information to improve its internal efficiency and provide better service to the stakeholders. Lack of integration between multiple systems, manual processes resulting in data mismatch, tracking difficulty, and operational inefficiencies were hampering the modernization process. SOLUTION ? Development of an integrated Teacher Information Management System (TIMS) based on modern technologies that integrates the applications that are used for education certification processing ? The sys

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