1 CASE STUDY | Kirloskar Oil Engines Design for Serviceability: Improving Technician Effectiveness and Service Performance at Kirloskar Oil Engines Limited Paving the way for a greener tomorrow Headquartered in Pune, India, Kirloskar Oil Engines Limited is a Kirloskar Group Company. Kirloskar is an acknowledged market leader in India for designing, manufacturing, and service of diesel engines. Kirloskar has a state-of-the-art manufacturing unit in India that offers world- class service to its customers. The company has a sizable presence in international markets, with offices in Dubai, South Africa, and Kenya, and representatives in Nigeria. Kirloskar also has a strong distribution network throughout the Middle East and Africa. Kirloskar’s engineering capabilities are backed

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