Real Talk With Background Every day the UK’s Department for Work and Pensions (DWP) helps people find work and administers state allowances to those out of work, unable to work, retired, or requiring financial protection. In more than 1,000 DWP offices, employees were using more than a billion sheets of A4 paper every year as they created customer records, filled in and processed forms and sent millions of faxes as they carried out their day-to-day activities. The Challenge With demand for DWP’s services growing due to recessionary pressures, the department knew that its aging fleet of printers, copiers and fax machines wasn’t up to the job. There were too many different suppliers and models for effective fleet management. The devices were generally old and in poor repai

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