The Information Security team at the City and County of Denver manages a hybrid IT environment with many on-premises applications and a growing number of SaaS applications. The organization is in the middle of its digital transformation journey, and recently onboarded a cloud-based ERP application that houses sensitive data. To secure access to corporate applications, the team previously deployed various multi-factor authentication (MFA) tools ranging from traditional hardware tokens to free authenticators. Managing multiple MFA solutions created administrative overhead and an inconsistent end-user authentication experience.

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