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Dematerialization of the Front Counter: Panini and Poste Italiane

Dematerialization of the Front Counter: Panini and Poste Italiane

Panini
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Case study: Poste Italiane Dematerialization of the Front Counter: Panini and Poste Italiane The Challenge Over the past several years, Poste Italiane has made significant investments in technology to enhance business processes, making them more efficient and streamlined. Starting with their front counter activity, they focused on the management of postal payment slips. In 2011 Poste Italiane collected approximately 530 million payment slips

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