Delivering value to luxury brands For a luxury brand, aligning cultural ?t, ethos and service quality must be at the heart of all procurement activities in luxury retail. This must be underpinned by a clear understanding of the end-to-end customer experience. Hawtrey Dene Group were recommended to us by a colleague on another blue chip board. Their reputation is excellent and since engaging them in July 2013 we’ve been greatly impressed with

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