Delivering multi-site management across a national network “As part of the system design, we worked closely with the customer to create a database of rules for specific types of incidents in line with their standard operating procedures.” Brett Longley Technical Sales Manager, Synectics One of Europe’s largest utilities operators is now able to centrally monitor and control vital security and safety systems including manned facilities, unmanned sub-stations, and Category 5 sites critical to national infrastructure. Responsible for underpinning a nation’s electricity and gas supply infrastructure, this utilities business sought a reliable and robust mechanism to up-scale the reach and capability of its Alarm Receiving Centre (ARC) – the heart of its safety and security ope

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