Defining User Needs Was Key In Creating An Intranet That Was Functional And Enjoyable To Use
Defining User Needs Was Key In Creating An Intranet That Was Functional And Enjoyable To Use
1 PagesCASE STUDY WWW.AKENDI.COM contact@akendi.com SERVICES RENDERED CHALLENGE Public Works & Government Services Canada needed to make their intranet, ORION, more user-friendly and relevant for their end users: PWGSC staff. The intranet needed improved usability with well-structured content and engaging design that would support users and provide an enjoyable experience for employees. APPROACH User research was performed to help understand key
