Hestia is the Ministry of Defence’s £1.2 billion programme to harmonise the provision of soft facilities management across the UK Defence estate. The Commerce Decisions’ team draws on their extensive experience on similar projects to build effective criteria sets for both the PQQ and ITN stages of the procurement. Case study The Project The Defence Infrastructure Organisation (DIO) is responsible for providing Soft Facilities Management (Soft FM) services across the defence estate. In the UK, the DIO currently delivers Soft FM services through more than 80 contracts with industry partners at a cost of approximately £250 million per year. The £1.2 billion Hestia programme will consolidate these into seven regional contracts (see Image 1), each regional contract being

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