Dealer VUE Seth Wooten Brad Howell Ford | Kokomo, Indiana As the Service Manager at Brad Howell Ford, Seth Wooten and 17 employees service about 600-800 cars a month. The environment is fast-paced, and maintaining high customer satisfaction is critical to retention. Planning for the unexpected, minimizing disruption, and constantly communicating with customers are essential to achieving those goals. That is where VUE DMS comes in. The cloud-native dealer management system is easy to use, so Seth can quickly get the information he needs to optimize productivity. Being able to communicate with his staff and customers directly through the DMS has allowed for greater efficiency. Since everything is saved in the repair order, Seth can check historical records to anticipate a

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