Case Study

DC Water Uses Everbridge to Simplify and Personalize Communications with Customers to Drive Satisfaction

DC Water Uses Everbridge to Simplify and Personalize Communications with Customers to Drive Satisfaction

OVER WHITE--BLACK FILL @ 15% OPACITY DC Water Uses Everbridge to Simplify and Personalize Communications with Customers to Drive Satisfaction VISIT WWW.EVERBRIDGE.COM CALL +1-818-230-9700 CS-DC Water Case Study_06.17.21 | ©Everbridge, Inc. OVERVIEW DC Water distributes drinking water and collects and treats wastewater for 700,000 residents and 17.8 million annual visitors in the District of Columbia. DC Water also provides wholesale wastewater treatment services for 1.6 million people in Montgomery and Prince George counties in Maryland, and Fairfax and Loudoun counties in Virginia. To treat wastewater, DC Water operates the Blue Plains Advanced Wastewater Treatment Plant, the largest advanced wastewater treatment facility in the world Problem: Notifying Customers of Pla

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