+ DB SERVICES IMPROVES ITS QUALITY MANAGEMENT SYSTEM WITH SERVOY MOBILE case #021DB needed a modern platform to replace its outdated ERP DB Services GmbH is a subsidiary of German railway company Deutsche Bahn AG. With 10,400 employees across six regions, DB Services looks after Deutsche Bahn’s rolling stock and real estate property. Its service portfolio ranges from professional facility management and industrial services to vehicle turnaround. DB Services relies on highly qualified staff, exacting quality standards and state-of-the-art technology for its success. It introduced its Quality Capture Services (QCS) application—an internal quality management system—12 years ago to document all quality checks. For example, the graffiti database documents and analyzes all

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