CASE STUDY DAY LEWIS PHARMACY Visit the website idegroup.com Or call 0344 874 1100 to discuss your requirements Background Day Lewis Pharmacy is a nationwide retail pharmaceutical company, serving thousands of patients. With over 1600 employees at 250 locations throughout the UK. It is vital for them to have reliable IT systems, 100% uptime and a rapid response guarantee from close at hand, skilled engineers when things go wrong. Challenge When Day Lewis first partnered with IDE Group, they had a small team of six IT support staff to maintain over 900 desktop and mobile devices, many of which had been inherited through acquisition and ran conflicting software on several different platforms. Onsite support was via local providers, on a best endeavours basis, and consistency varied

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