IRIS helps sole-practitioner David Jenkins improve processes, productivity and profits Like many sole practitioners running a successful firm, David Jenkins has a keen eye for getting the best possible return on any business investment He applies a similar philosophy to how he serves his clients, ensuring they get the quality, personalised service that they need within an agreed, fixed budget. Since setting up his practice in 1985, this approach has enabled Jenkins to retain more than 260 business customers served by a team of 12, which includes four chartered and certified accountants. Automating core business processes From the very beginning, Jenkins recognised that investing in technology to drive efficiencies throughout the practice could help his staff be more productive and

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