Case Study

Data Intensity Achieves Best-In-Class Customer Success With Totango

Data Intensity Achieves Best-In-Class Customer Success With Totango

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© 2019 DATA INTENSITY DATA INTENSITY ACHIEVES BEST-IN-CLASS CUSTOMER SUCCESS WITH TOTANGO Uniform Actions Key to Customer Success Management during Rapid Growth After acquiring four companies and growing rapidly, Data Intensity found it unproductive to use multiple manual processes to try to manage our customer success. Data Intensity chose T otango’s customer success management platform for its superior data organization and the uniform way it guides customer success managers (CSMs) to act on the data. Data Intensity is the largest independent multi-cloud managed services provider focused on mission- critical applications and managed services in a hybrid cloud world. Founded in 2001, the company operates 12 locations worldwide, employs over 650 globally, and serves hundreds of cu

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