CHALLENGE INDUSTRY CUSTOMER SERVICES/PRODUCTS BENEFITS www.SourceHOV.com © Copyright 2015, SourceHOV L.L.C. All Rights Reserved SOLUTION CUSTOMER STORY Prior to the upgrade of Daimler Truck North America’s (DTNA) existing SAP ERP platform, invoices and payments were processed manually. Under this inefficient manual system, DTNA analysts were spending countless hours on phone calls, sending emails, confirming receipts, researching missing data

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