Case Study
Daffy Ducts
CHALLENGES SOLUTION RESULTS Daffy Ducts Scheduling Jobs Tech access to system Way to manage customer base and marketing campaigns Kickserv Quickbooks Scheduling dilemma fixed without adding extra work Techs have access to system to manage their jobs, even payment processing Custom reporting to track Marketing Campaigns Daffy Ducts is a duct and dryer vent cleaning service founded in 2007. They service the Atlanta Area currently with 3 employees. The company is looking to expand their successful model into other territories and of course continue their growth in the Atlanta Area. Daffy Ducts was recently recognized Best of Gwinnett 2009 as well as Better Business Bureau 2010 Torch Award Nominee. BUSINESS CHALLENGES The first challenge was reducing time spent with scheduling, as it was impos