Reduce waiting times by 50% with Philips SpeechLive digital dictation Site Profile • Helping people move for almost 200 years • 21 offices in Yorkshire • Using analogue tapes to record information Challenge • Physical submission of tapes which led to delay in transcription • Slow turnaround times and customer service • Lack of full-time workflow – Admin/typing work came in all at once Background As one of the longest established firms of property consultants in Yorkshire, Dacre, Son & Hartley are experts at assisting their clients through all aspects of property transactions – be it buying, selling or entering into a tenancy. With an office in the VoicePower neighbourhood of Har

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