MTC Australia wanted to expand its employment and training network nationally, but it just wasn’t possible due to the organization’s ageing information and communications technologies (ICT) infrastructure and applications. A not-for-profit organization, MTC Australia has been helping people gain employment, skills training, work experience and self-confidence for more than 20 years. It offers support through training courses, employment services, youth programs and community initiatives. The organization has more than 450 staff serving 16,000 customers per year. Its 30 branches have an additional 1,000 computers for customers to access training, employment and youth services.

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