CUSTOMER SUCCESS STORY OVERVIEW CUTCO Cutlery is the largest manufacturer and marketer of high-quality kitchen cutlery and accessories in the United States and Canada. CUTCO was able to reach this point by having a great product and an equally impressive sales force to get that product to the world. Their product line includes kitchen knives and utensils, shears, flatware, cookware and sporting knives. • More than 600 employees • CUTCO was established in 1949 INDUSTRY • Manufacturer • Kitchen cutlery and more SOLUTION • Customer support call center BENEFITS SINCE SWITCHING TO TIME COMMUNICATIONS • Quality customer service calls • Quick, efficient and on-going training of staff CUTCO CUTLERY Olean, New York cutco.com ?CUTCO CUTLERY Olean, New York cutco.com CUSTOMER SUCCESS STORY

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