Case Study

Customized KellyOCG BPO model yields increased cost savings, greater work efficiencies, and reduced employee turnover

Customized KellyOCG BPO model yields increased cost savings, greater work efficiencies, and reduced employee turnover

Think ouTside. The value of outsourcing an employee function that has traditionally been run “in-house” lies in the increased flexibility the approach often provides, the fresh thinking that an outside approach brings to the situation, and ultimately the cost savings it can provide. All three characteristics came into play when the Business Processing Outsourcing (BPO) practice area of Kelly Outsourcing and Consulting Group (KellyOCG) becam

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