REQUIREMENT Some 200,000 households in Austria order their heating oil from one of over 40 OMV Vitatherm contractual partners. However, many customers are not aware of the fact that the area in which they live may be supplied by up to six different heating oil suppliers. OMV Vitatherm wanted a central, easy-to-remember contact point to be created in order to make customers aware of this possibility and to ensure greater transparency in the cho

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