Case Study

Customers have requirements, not specs

Customers have requirements, not specs

Pages 2 Pages

! Customers have requirements, not specs ! Everyone can’t be an expert on casters. In fact, there are very few people who even want to be. So, when you need a cost estimate or are ordering the casters to complete a project, you’re better off giving us your requirements and letting us develop the specs. ! ! Many times, customers feel compelled to provide detailed speci?cations. That might make sense in competitive quoting situations, where

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