Case Study

CUSTOMER SUCCESS STORY: THE CITY OF ROCK VALLEY

CUSTOMER SUCCESS STORY: THE CITY OF ROCK VALLEY

Pages 2 Pages

T HE CI TY OF ROCK VAL L EY The Ci t y of Rock Val l ey us es Event z i l l a t o manager egi s t r at i on f or t hei r s t udent r ecr eat i on pr ogr ams . PREVI OUS SOLUTI ON KEY USE CASES PRI MARY VALUES SI TUATI ON SOLUTI ON THI S MANUAL PROCESS CREATED SEVERAL I SSUES:Using Eventzilla for online registration helps the city to address the biggest difficulties they faced with a manual registration process: • All registrations occur online, Eventzilla can easily export to Excel spreadsheets. • Eventzilla allows for registration maximums to be set, preventing issues with over-registration. • Parents can pay by credit card online when they register for classes with a fee, allowing more parents to sign up their children than was possible with checks alone. RESULTS Eventzilla's registr

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