Case Study
CUSTOMER SUCCESS STORY: FOXWOODS RESORT CASINO
About Foxwoods Resort Casino Foxwoods Resort Casino is one of the largest resort casinos in North America and offers a vast array of gaming in four casinos; AAA Four-Diamond hotels, restaurants from gourmet to quick service, world-renowned spas, award- winning golf, state-of-the-art theaters, exclusive retailers and free-to-play online casino games. Envisioned for both leisure and business travel, Foxwoods provides modern and versatile convention and meeting space to infuse new life into any meeting or event. Foxwoods Resort Casino is owned and operated by the Mashantucket Pequot Tribal Nation. FOXWOODS RESORT CASINO CUSTOMER SUCCESS STORYTHE CHALLENGE In addition to an overall loss of revenue due to COVID-19 closures and restrictions, Foxwoods was looking for a way to better iden