1234_Month/Day Customer Service CASE STUDY Customer lowers fleet costs and improves driver safety scores A customer was experiencing declining service levels with their current fleet management company. Their drivers were not receiving the level of customer service and support they required to keep them and their vehicles on the road and in compliance. The customer initiated an RFP process to review products and services provided by major fleet management companies to improve their service levels. Our Solution The customer selected Element Fleet Management based on RFP responses and demonstrated service levels. The customer enrolled in several services and was impressed with the implementation team and the entire onboarding process. Customer service levels improved dramatically

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