Customer IT Automation Success Story From Homegrown Scheduling to an Architectural Approach How Finland’s Tax Administration Transformed Workflow Creation with ActiveBatch Company: Finnish Tax Administration Industry: Government Customer Site: Oulunsalo, Finland Brief Company Overview: Carrying out taxation for over 5.4 million people, the Finnish Tax Administra- tion’s (FTA) 5,130 full time employees are tasked with the responsibility

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