Case Study

Customer Data Enrichment and Data Governance Policy Implementation

Customer Data Enrichment and Data Governance Policy Implementation

Pages 2 Pages

IQVIA’s Global Pricing & Contracting team successfully harmonized over 20,000 customer records for a top pharmaceutical company, integrating data from various ERPs into Model N’s Flex platform. The project involved using IQVIA's Harmonizer tool for data standardization and matching, followed by manual reviews for records that didn’t automatically match. The team addressed challenges like missing industry identifiers by employing scripts for matching and conducting extensive manual reviews, streamlining the data governance process to ensure accuracy and compliance. This effort led to a refined approach for future data management projects.

Join for free to read