Customer Complaints Reduced by 11%
Customer Complaints Reduced by 11%
2 PagesAlchemy Case Study Customer Complaints Reduced by 11% Challenge • Verification of training for SQF audit • Engaging food safety and quality training • Supervisor-worker coaching and communication Solution • Group-based training platform • Food industry courseware • Tablet-based coaching tool Result • 11% reduction in customer complaints • SQF audit ready • Supervisor-associate alignment • Heightened employee confidence & engagement ? Be
