Cultivating Culture from the Inside Out It’s always “five o’clock somewhere” at Margaritaville Resort, but that doesn’t mean its closing time for most of its employees. Open 24/7 and 365 days a year, its staff of primarily seasonal and part-time team members is on a mission to provide fun and escapism to their guests around the clock. The leadership team at Margaritaville knows that a great guest experience begins with a great team member experience, and needed a human capital management (HCM) system that would allow time to focus on creating and fostering the culture they desired. We spoke with Adam Bocken, director of human resources and training and development, and Hannah Hill, finance manager of the Tulsa location, about how they’re able to spend their time and resources fo

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