Case Study The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. © 2019 ALE International www.al-enterprise.com January 2019 CSF Inox Improving communications and efficiency with CPaaS “Rainbow powers our virtual assistant CSF Assistant, which is used to obtain detailed information on the stock of certain items, but also to query the system on the progress of processing of a pump or even on the status of orders. Times have been halved and efficiency has increased, and we are very satisfied with that.” Massimo Mappa Network Administrator CSF Inox SPA (CSF Inox) was founded in 1970 in Montecchio Emilia, a small town in northern Italy, and is a leading producer of pumps for the food and beverage, dairy, chemical and pharma

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