Epicor Success Story Crystal Jade Singapore Founded in 1991, Crystal Jade is a Michelin-starred culinary group that offers speciality dining concepts—ranging from fine dining and casual dining restaurants, to speciality bakeries. One of the most prominent restaurant chains in Asia Pacific, the Singapore-based group owns and operates more than 120 outlets in 30 major cities across the region. Disparate systems hinder growth Prior to implementation of the Epicor ERP solution, billing, inventory, and accounting activities were all running on separate systems. With so many disparate systems and no interconnectivity across platforms, a single transaction required multiple manual data entries in multiple systems. It was a tedious and time-consuming process. Every data entry had to be

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