Unified Communications Case Study - Crown Limited : Logicalis Crown Melbourne Limited deploys Unified Communications for "wow" factor The premier facility of its type in Melbourne and recognized as one of the largest and most diverse in the southern hemisphere, Crown Entertainment Complex sought creative ways to differentiate its rooms in a AU$65 million upgrade to Crown Towers. Challenges When planning a major refuburbishment to Crown Towers in 2009, hotel management sought creative ways to differentiate its rooms. Crown wanted to extend its vision beyond remodeled bathrooms and high-end finishes to the actual guest experience. "In-room technology has become a major differentiator in top hotels," says Ric Lamb, Executive General Manager for Management Information Systems, Crown Melbour

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