CRM Based SAP Fiori Applications Implementation for a Leading Energy Company. SITUATION The customer was looking to deploy a platform to check and track energy equipment installations and day-to-day operations. The primary business need was to record customer requirements and meet them in a timely manner. IMPACT Lack of a stable platform to track day-to-day energy operations and record customer requirements was impacting routine business operations and putting pressure on existing resources. RESOLUTION ITC Infotech developed and implemented standard as well as customized SAP Fiori CRM applications with proper authentications and security. ITC Infotech also successfully integrated SAP CRM data with Fiori applications.The Customer The customer is a Fortune 200 company

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