This case study explains how Oil States International, a 2,700-employee industrial machinery and equipment company, improved security outcomes by adopting Critical Start MDR after recognizing its small team could not sustain 24x7x365 coverage and also needed to consolidate overlapping security tools (pages 1–3). After evaluating 14 MDR providers through an RFP, SOC interview, executive presentation, and customer references, Oil States selected Critical Start for deep integration with Microsoft Sentinel and Microsoft Defender XDR, plus access to the CORR platform, threat intelligence, and more mature processes (page 3). Reported outcomes include faster remediation, reduced risk exposure, operational efficiency by offloading alert handling, and licensing cost savings by eliminating redundant

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