Case Study Cisco public © 2020 Cisco and/or its affiliates. All rights reserved. Solution Cisco used its Cisco Performance IT methodology to show how the credit union could implement a network transformation that achieved both the financial and customer service goals. Starting with an analysis of the credit union’s operations, Cisco validated that the IT spend was high when compared to other Cisco clients. The next step was to determine why. Detailed reviews of procedures and team structure identified inefficiencies and redundancies. A look at the existing architecture helped pinpoint opportunities to simplify IT operations. The Cisco team, in partnership with the credit union IT team, determined that changes to elements of the IT architecture and adoption of cloud resources woul

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