Case Study
Creating Efficiencies by Driving Consistency Across a Bank's African Operations
© BSG 2016. All rights reserved. www.bsg.co.za @bsgafrica BSGLive /bsgcareers /company/bsg CONSULTING | TECHNOLOGY Overview of the client’s needs Objectives of the engagement Benefits of the change Case Study Banking Creating efficiencies by driving consistency across a bank’s African operations By partnering with BSG, a leading South African retail bank could significantly enhance their customer experience by establishing a single-view targ