We knew that the employees at Hyatt had little to no PeopleSoft Experience, so we took a step back and started with the basics. We collaborated with Hyatt’s Human Resource Information Systems team to find out what areas we needed to focus on. We started with introductory PeopleSoft concepts like architecture and navigation. Next, we taught them some typical ways Hyatt utilizes the PeopleSoft environment and performed a review of their current company hierarchy and existing interfaces. Throughout the training process, we leveraged some of Hyatt’s previously created UPK scripts in an effort to expedite the development of training material. After our training, Hyatt’s employees had the ability to use their new software to help the company achieve its business goals. Creatin

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