Case Study
Creating a Culture of Clinican Satisfaction With a Plan That Includes an Easy-To-Use EHR
www.devero.com | 800-219-0664 Creating a Culture of Clinican Satisfaction With a Plan That Includes an Easy-To-Use EHR Clinician Satisfaction Leads to Less Recruiting Issues and Higher Patient Satisfaction When Josh Adams took over as CEO of Ohioans Home Healthcare in 2011, he realized that employee satisfaction would be central to the agency’s success. “When we started out, we had a small group of employees who had all worked together at another agency, just six or seven of us,” recalls Kimberly Schmeltz, RN, Director of Operations at Ohioans Home Healthcare. “Josh and the team realized the importance of keeping those people happy, From our previous experience, we saw such a positive difference when we had a nurse who loved her job and enjoyed her work.” A few years after tak