Craven’s Solution – Rice Retort Trays Problem We were approached by a major food manufacturer in East Anglia to investigate potential improvements to their process and handling equipment used in the production of cooked rice. This was then used in pre-prepared meal production. Our customer was experiencing a very high scrap rate (> 15%) using their existing equipment. Our engineers attended their site in order to completely understand the processes and reasons for generation of the scrap. This study also included all up stream and down stream processes. Any suggested solution took into account all of the associated requirements. The original system utilised traditional wire baskets with a perforated sheet mat secured to the bottom. It was established during inspection and experimentation t

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