Craft Supplies Enhances Shipping for Customers and Gains Two-Month ROI ONLINE RETAILER CASE STUDY Founded in 1982, Craft Supplies USA sells quality woodturning tools and equipment for wood turners – artisans who make products such as furniture parts, baseball bats, platters, bowls, pool cues and chess pieces. The company has established a thriving domestic and international business through catalog sales and via its online store: www.woodturnerscatalog.com. CHALLENGE Craft Supplies was using a standalone FedEx ® system and standalone U.S. Postal System (USPS ® ) system to rate and ship packages. The process required a dedicated employee to move between the two systems and process orders based on the shipping instructions included in each order. Comparing carrier rates and s

Join for free to read