A leading European bank grappled with increasingly complex compliance and fraud management amid cross-border payments, varying regulations, and siloed data hindering analysis across jurisdictions. SymphonyAI's Sensa Investigation Hub delivered enterprise-wide AI-powered case management, centralizing financial crime risk for entity-centric views across AML, sanctions, KYC/CDD, and fraud. With generative AI assistant Sensa Copilot sourcing, summarizing, and analyzing data at scale, the solution boosted investigation efficiency by 70%, enhanced quality through standardized workflows, future-proofed compliance navigation of customer structures, and scaled seamlessly to global banking demands—eliminating silos and accelerating high-quality outcomes.

Join for free to read