Case Study

Cox Enterprises

Cox Enterprises

Pages 1 Pages

Copyright © 2016 Avatier Corp. All rights reserved. 800-609-8610 North America +44 (0) 207 877 1807 EMEA +61 (0) 2 9959 1047 APAC www.avatier.com Solution Overview Customer Size 50,000+ employees Systems Integrated Multiple enterprise AD environments Cox Enterprises Cox Media Group Manhiem AutoTrader Country/Region United States - Southeast Business Situation Cox Communications has a large size and extensive list of products and subsidiary companies, the call center for Cox Communications receives consistent high volume of calls coming through to their help desk. Any time there is an overnight or weekend migration to a new application or change to an existing application, the call volume spikes accordingly. Solution Avatier’ s self-service password management solutions Modules P

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