Case Study
Covered California Streamlines the Business of Health Insurance Using DocuSign for Salesforce and the DocuSign eSignature API
Covered California Streamlines the Business of Health Insurance Using DocuSign for Salesforce and the DocuSign eSignature API
Covered California is the state-based marketplace where Californians can sign up for health insurance under the Affordable Care Act (ACA). As such, Covered California has a mission to ensure access and enrollment to ACA-compliant plans for all Californians seeking individual and family insurance when they do not receive those benefits through an employer. Covered California works with 11 insurance companies that provide qualified health plans. To best serve Californians, Covered California engages more than 14,000 certified agents, brokers, and community partners that provide advice and enrollment assistance regarding qualified health plans to California residents. These professionals and agencies are collectively referred to as entities. Before they can offer services to the p