Case Study

County of Los Angeles automates Appeals Process with OpenText

County of Los Angeles automates Appeals Process with OpenText

Pages 4 Pages

“The system’s ease of use and the level of automation means the county will expend less human capital on the mundane process of the appeal and more human capital on the actual analysis and customer service of the appeal.” Murtaza Masood Information Technology County of Los Angeles Department of Human Resources County of Los Angeles automates appeals process with OpenText Most populous county in the US resolves applicant, employee protests q

Join for free to read