Country Valley Foods Sector: Manufacturing Country Valley Foods was founded in 1971 as a small poultry wholesaler, providing fresh meat to the catering industry. It has since grown to become a large catering, butcher and wholesaler food company, delivering supplies to restaurants, hotels and food producers across the North of England. Services • Service analysis and cost saving • Hosted Mitel • Increasing lines • Linked sites The challenge Having previously operated across two sites, in Billingham and Darlington, Country Valley Foods had plans to consolidate its operation to one facility in Billingham. This meant retaining separate telephone numbers for each site, while protecting the capability to identify which number callers were dialling. Odyssey

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