Case Study

Coronation Fund Managers revolutionizes operational processes to deliver client-centric excellence

Coronation Fund Managers revolutionizes operational processes to deliver client-centric excellence

Pages 3 Pages

Coronation Fund Managers used Bizagi to transform manual, fragmented workflows into automated processes that improve compliance, efficiency, and client service. Client onboarding, personal trading approvals, research invoicing, and instrument setup were streamlined, reducing manual work and human error. The platform standardized rules for AML and KYC, enabling full audit trails and real-time monitoring. Bizagi helped Coronation meet 100% of 30-day invoicing SLAs and scale operations without more staff. Employees now spend less time on admin, improving data accuracy, compliance, and decision-making across the business.

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