Cornerstone Operations Group provides a diverse array of insurance services to customers across the United States. The company’s headquarters are in Lancaster, PA. Formed in 2011 with just a few people, Cornerstone has grown to a staff of 24. The on-site call center keeps five fulltime agents busy - handling nearly 3,200 calls a month - almost a 20% call volume increase from November 2013. Impressive growth is not the only change Cornerstone s

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