Coricraft transforms last miles into smiles with Trackmatic The company wanted to reignite the magic of the last mile, transforming how customers perceived their performance and delivery efficiency. Today, Coricraft has reduced its delivery window to less than two hours, reduced customer complaints to a record low, increased delivery drops per route, and has transformed the customer experience, all while cutting costs. Last mile logistics are troublesome, especially in South Africa. There are challenges around infrastructure, addressing accuracy and security that impact on delivery timing, fuel costs and efficie ncy. This is further compounded by the complexity of delivering irregular size furniture items that requires skilled unpacking and assembly upon delivery. Outbound | Last Mi

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