Case Study

Coordinate My Care: Enabling Patient Choice When it Matters Most

Coordinate My Care: Enabling Patient Choice When it Matters Most

COORDINATE MY CARE: ENABLING PATIENT CHOICE WHEN IT MATTERS MOST Over 500,000 people die in England and Wales every year 1 , and almost half of those die in hospital 2 – despite the fact that less than 3% of people say 3 that is where they want to spend their final days. Statistics such as these highlight why the Coordinate My Care service is so important. It began in London’s Royal Marsden hospital as a way of recording an individual’s end-of-life care wishes. Now, the service not only captures patient wishes, it shares this information between the capital’s multiple health and care providers, especially when urgent care is required by any patient – not only those who are terminally ill. Working with London’s 32 clinical commissioning groups, GPs, out-of-hours, 111 serv

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